Effective Date: 24.07.2025
Welcome to Big Wish ("Big Wish," "we," "our," or "us"), a gifting platform available at https://bigwish.com (the "Platform") operated by BIG WISH LTD, a private limited liability company incorporated in Cyprus, with registered office at Archiepiskopou Makariou III, 140 RAPTOPOULOS BUILDING 3021, Limassol, Cyprus, registration number HE 452670.
Bigwish.com is operated by BIG WISH LTD, a company incorporated in Cyprus.
To facilitate global payment processing, BIG WISH LTD has appointed regional payment agent:
Payment agent processes transactions on behalf of BIG WISH LTD but does not provide the underlying services or content offered on bigwish.com.
These Terms and Conditions ("Terms") govern your access to and use of the Platform and services we offer (the "Services"). By continuing use of the Platform, you agree to be bound by these Terms. If you do not accept these Terms, you may not access or use our Services.
To use Big Wish, you must meet the following requirements:
By accessing or using Big Wish, you represent and warrant that you meet the eligibility criteria. If you are using the Platform on behalf of a company or other legal entity, you also represent and warrant that you are authorized to bind such entity to these Terms.
Big Wish does not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have collected personal information from a person under 18 without appropriate verification or consent, we will delete that information as quickly as possible. If you believe we might have any information from or about someone under 18, please contact us at office@bigwish.com.
We reserve the right to deny or revoke access to the Platform to any User who does not meet these requirements or who breaches these Terms.
Big Wish is a platform that facilitates voluntary gifting from Fans to Creators.
Gifts are non-refundable, voluntary, and made without expectation of reciprocity.
Big Wish is not a broker, agent, or intermediary for any transaction. It does not hold funds on behalf of any user beyond the processing period and assumes no responsibility for how funds are ultimately used by Creators.
To sign up as a Creator, Users must register using an email and password or an available single sign-on (SSO) option. During the onboarding process, Creators will be prompted to select a username, which forms part of their shareable wishlist URL, and a display name.
After verifying their email address, Creators are guided through the onboarding flow:
4.1. Create Wishlist
If not already completed during sign-up, Creators must choose a wishlist title and confirm their unique URL.
4.2. Add Profile Information
Creators upload a profile photo and a banner image to customize their wishlist page. They are reminded to follow content guidelines.
4.3. Connect a Payment Account
To receive payouts, Creators must connect a verified payout method. This may involve completing onboarding (submitting legal name, ID, and payout details) or linking alternative payment services.
4.4. Add First Items
Creators are prompted to add several items to their wishlist. This can include product links (with name, URL, image, and price) or custom cash goals. Optionally, a browser extension may be offered for simplified adding.
4.5. Share Wishlist
Upon completing setup, Creators are shown a preview and link to their wishlist with options to share it on social media (e.g., Instagram, Twitter). The platform may support auto-publishing updates such as new gifts added or received.
Users are responsible for safeguarding their login credentials. Sharing, selling, or allowing others to access your account is strictly prohibited. Big Wish reserves the right to suspend or terminate any account suspected of violating these Terms, including but not limited to engaging in fraud, using prohibited content, or breaching content or financial compliance rules.
5.1. Fee Structure
Certain features of the Platform are subject to fees. Creators may choose from different subscription plans that grant access to various Platform features, including the ability to share wishlists. Additionally, all Gift Fund payments made by Fans are subject to a platform service fee, including a standard fee applied at checkout on the base plan. Big Wish reserves the right to update its fee structure at its discretion, with changes effective upon posting.
5.2. Payment Processing
All transactions are handled by approved third-party payment processors. By using the Platform, you agree to their respective terms and policies. Big Wish does not collect or store credit card or banking information. All payment data is transmitted directly to the processor. Big Wish disclaims all liability related to the processing or failure of payments.
5.3. Currency and Conversion
Transactions are processed in USD unless stated otherwise. Conversions to other currencies are for informational purposes only. Additional foreign exchange or international transaction fees may be applied by banks or card providers.
5.4. Payouts to Creators
Only verified Creators are eligible to receive Gift Funds. Funds will be disbursed by the third-party payment processor once available. Big Wish may impose a minimum payout threshold and/or additional requirements (e.g., ID verification) prior to payout. Big Wish may suspend payouts where fraudulent or suspicious activity is detected.
5.5. Taxes
Prices shown on the Platform exclude applicable taxes unless otherwise stated. Each User is responsible for ensuring compliance with all tax obligations in their respective jurisdiction. Big Wish may collect and report tax-related information where legally required. Users acknowledge their responsibility for reporting and paying any taxes on purchases or earnings via the Platform.
Creators are solely responsible for reporting and paying any applicable taxes on Gift Funds received, in compliance with their local tax regulations.
5.6. Refunds and Errors
All payments made by Fans are final and non-refundable unless required by law or approved by Big Wish at its sole discretion. In cases of suspected fraud, chargebacks, or technical errors, Big Wish or the payment processor may reverse or cancel a transaction. Creators are not responsible for issuing refunds directly to Fans.
Subscription fees paid by Creators for access to Platform features or services are also non-refundable, including in cases of early cancellation, unless required by law or explicitly approved by Big Wish. If a technical error occurs during billing or account access, Users should contact support within a reasonable time. Big Wish may, at its sole discretion, issue a refund or credit in such cases.
Big Wish reserves the right to deny refunds for misuse, policy violations, or where the benefits of a subscription have already been used.
5.7. Service Availability and Payment Methods
Big Wish may determine and update available payment methods at its discretion without notice. Access to payout methods may vary by country or user status.
5.8. Crowdfunded Gifts
If permitted, multiple Fans may contribute toward a single Gift. Contributions may have a minimum threshold. If the funding goal is not met, Big Wish or the Creator may reallocate or retain the Gift Funds as permitted by the platform rules.
5.9. Rewards and Promotions
Big Wish may offer referral programs or promotional rewards. Big Wish reserves the right to suspend or modify such programs at any time and disqualify fraudulent participants.
5.10. Liability and Indemnity
Big Wish assumes no liability for any payment failure, delay, or reversal, nor for losses due to currency fluctuations or taxation. Users agree to indemnify Big Wish against any claims arising from tax issues, payment disputes, or third-party processor terms.
Users may submit text, images, links, or other materials to the Platform ("User Content"). By submitting User Content, you confirm that:
Prohibited content includes but is not limited to anything illegal, obscene, defamatory, infringing, threatening, harassing, or otherwise objectionable. Big Wish reserves the right (but has no obligation) to monitor, review, or remove User Content at any time in its sole discretion.
By tagging Big Wish on social media or publicly sharing content referencing Big Wish, you grant Big Wish a worldwide, non-exclusive, royalty-free, irrevocable license to use, reproduce, modify, and display such content for promotional purposes.
You are solely responsible for your communications with other Users. Big Wish does not monitor private communications but may disclose data if legally required. You release Big Wish from liability related to disputes between Users.
7.1 Big Wish provides a platform where Creators can create and share wishlists featuring items they would like to receive, including product descriptions, links, and indicative prices. These items may be sourced from third-party vendors or suggested from partner stores. The term "partner" is used for reference only and does not imply a formal commercial or legal relationship with Big Wish.
7.2 Creators are solely responsible for curating their wishlist content and ensuring that all listed items comply with these Terms, including Section 8.
7.3 When a Fan contributes toward a specific gift on a Creator's wishlist:
7.4 To enhance user experience and avoid duplicate contributions, the Platform may automatically mark a gift as "bought" once a Fan contributes toward it. This visual update does not guarantee that the item will be purchased or received by the Creator.
If the Creator has indicated they would like to receive multiple units of the same item, the gift may remain available for further contributions until the specified quantity is reached.
7.5 Users acknowledge that Big Wish acts solely as a platform provider and is not a party to any transaction between Fans and Creators beyond facilitating access and payment processing.
You agree to use the Platform only for lawful purposes and in accordance with these Terms and all applicable laws and regulations. You further agree not to engage in any of the following prohibited activities:
We may suspend or terminate your access to the Platform if you engage in any prohibited activity, or if your conduct poses a risk to us, our users, or third parties. In such cases, Gift Fund transactions may be canceled or returned, and any payments made for services or features may not be refunded. You may also be held liable for damages caused by your actions.
Big Wish reserves the right to report any suspected illegal or harmful activity to law enforcement or regulatory authorities and may disclose your identity or account information to such authorities as required.
If you encounter content or conduct that you believe violates these Terms, please report it to us at office@bigwish.com.
9.1 The Platform may include links (such as hyperlinks) to third-party websites. These links are provided solely for your convenience and reference. They do not imply endorsement by Big Wish of the linked sites, their operators, or their content. Big Wish has no control over third-party websites and is not responsible for their availability, accuracy, legality, content, advertising, products, services, or any other aspect.
9.2 You acknowledge and agree that Big Wish is not responsible for the creation, operation, or maintenance of third-party websites, and cannot be held liable for any loss, damage, or claim arising from or related to your use of such websites. You access and use third-party websites entirely at your own risk and subject to the terms and privacy policies of those sites.
9.3 Big Wish may allow you to link your Big Wish account with your accounts from other service providers (such as Google or social media platforms). By linking such accounts, you authorize Big Wish to access and interact with content from your third-party accounts as permitted by those providers. You confirm that doing so does not violate any agreement you have with the third party.
9.4 If you link a third-party account, Big Wish may display your content from that service on your Big Wish profile or within the Platform. This content may be considered User Content under these Terms. You may disable the connection at any time through your settings.
9.5 Big Wish is not responsible for reviewing or verifying the accuracy, legality, or appropriateness of content imported or connected via third-party accounts. If a third-party service becomes unavailable or revokes access, Big Wish is not liable for any resulting loss of functionality or data.
9.6 Your relationship with any third-party provider is governed exclusively by your agreement with that provider. Big Wish disclaims all liability related to third-party services and their content, and you agree to hold Big Wish harmless from any claims, damages, or disputes arising from your use of or reliance on those services.
10.1 All rights, title, and interest in and to the Platform, including its design, software, code, trademarks, logos, and all related intellectual property are the exclusive property of Big Wish or its licensors. Nothing in these Terms grants you any rights to use our intellectual property, except as expressly permitted herein.
10.2 Users retain ownership of any content they submit or upload to the Platform ("User Content").
10.3 By posting or submitting User Content, you grant Big Wish a worldwide, non-exclusive, royalty-free, transferable, sub-licensable license to use, display, perform, reproduce, distribute, and promote your User Content solely in connection with the operation and promotion of the Platform and our services.
11.1 If you believe that any content on the Platform infringes your copyright or other intellectual property rights, you may submit a notification in accordance with applicable copyright laws in the Republic of Cyprus and the European Union.
11.2 Your notification should include:
11.3 If you are a U.S. resident, you may also submit notices under the Digital Millennium Copyright Act (DMCA).
11.4 Please send copyright complaints to: legal@bigwish.com
12.1 Big Wish complies with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Cyprus data protection laws.
12.2 We collect and process personal data lawfully, fairly, transparently, and securely. Our data practices are governed by our Privacy Policy, which forms part of these Terms.
12.3 Creator and Fan identities are kept private from one another unless voluntarily disclosed.
12.4 For full details on how we handle personal data, please refer to our Privacy Policy.
13.1 We may suspend or terminate your access to the Platform, at our discretion and without notice, if:
13.2 Upon termination, your right to use the Platform will immediately cease. Big Wish may delete your data or content without liability.
13.3 Creators may also terminate their accounts at any time via account settings.
14.1 The Platform and Services are provided "as is" and "as available" without warranties of any kind.
14.2 To the fullest extent permitted by Cyprus law, Big Wish disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
14.3 Big Wish is not liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits or data.
14.4 Big Wish disclaims all responsibility for how Creators use received funds. We do not guarantee that any Gift will be used as described by the Creator. Contributions are voluntary and non-conditional, and the Platform cannot guarantee any specific use or outcome.
14.5 In no event shall Big Wish's aggregate liability exceed €100.
15.1 You represent and warrant that:
15.2 Big Wish makes no warranty that the Platform will be error-free, uninterrupted, secure, or meet your expectations.
You agree to indemnify, defend, and hold harmless Big Wish Ltd, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, demands, causes of action, losses, damages, judgments, liabilities, costs, or expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
Big Wish reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to fully cooperate with such defense.
These Terms are governed by the laws of the Republic of Cyprus. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus, unless otherwise required by mandatory consumer protection laws.
We may update these Terms from time to time. We will notify you of material changes by email or through the Platform. Continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.
For questions, support, or legal inquiries:
Operating Entity:
Big Wish Ltd
Archiepiskopou Makariou III, 140 RAPTOPOULOS BUILDING 3021
Limassol, Cyprus
Email: office@bigwish.com
Payment Agent – US/Canada:
LIDB Inc.
3535 Executive Terminal Dr, Suite 1, Henderson, NV 89052-426